Store Policies

SHIPPING POLICY    

 

 

All Orders over $100 will require that your Billing and Shipping Address MATCH

And Orders over $350 will require a SIGNATURE.

PROCESSING TIME:

    • All Purchases are PROCESSED Within 3-5 Business Days. We also provide estimated delivery dates and tracking numbers at checkout. If your order is placed outside of normal business hours your item or items will be processed on the NEXT business day.
    • Expect delays during promotional sales

SHIPPING TIME:

Shipping time occurs after the processing period has finished.

  • 1-3 BUSINESS DAYS VIA USPS Priority Mail
  •  2-3 Business Days Shipping USPS First Class Mail
  • The time stated above does not include the processing period
  • Expect delays during the holidays.

 

**Due to the current COVID-19 pandemic some orders may experience delays, turn around times may be extended. We are not responsible for any late delivery times.  

 

CocoImUnique will do our best to accommodate special requests but it’s the customers’ sole responsibility to understand our shipping procedures.

 

REFUNDS/RETURNS:

  • ALL SALES ARE FINAL. Due to the nature of our products, refunds will not be issued. What is the nature of our products? Handbags or hair extensions. Hair extensions especially cannot be resold after being handled or worn by the buyer. For this reason, ALL SALES ARE FINAL.
  • RETURNS/EXCHANGES are only offered if you received the wrong item, or size all tags MUST still be intact.

 

We want to help you. If you ever experience any issues with an order please contact our customer support line.